For years, time management experts have recommended that we first focus on the big, important things, and then squeeze the smaller tasks in between. It’s not a bad theory, but it’s not always the best approach to managing your relationships.

Let’s say that someone asks me to do something quite simple, perhaps to answer a question that will take me 30 seconds. But because I’m focusing on the Big Important Task, I’m going to let that slide until I have time – maybe next week.

Read more on my Workbloom blog»

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